Free Markets, Free People

Off the net

I’ve been off the internet since 3pm yesterday because of a system outage via my provider. I called their “helpful” help line and got an automated recording – after I provided my phone number – saying the outage would be fixed by 6:31pm. Not 6:30, but 6:31.

Well 6:31 came and went and still no ‘net. I waited an hour and called again. Same recording and the same time for it to be “fixed”. I finally figured out how to get a human on the line and waited 30 minutes. A very nice lady finally answered and I told her my problem.

She looked up the problem in my area and said, “yes, your area still has an outage.” I asked, “how long do they anticipate the outage to last?” She looked and I heard, “oh, my. Your outage won’t be fixed until 8pm tomorrow”.

I had her repeat the time because I wasn’t sure I’d actually heard it properly. “8PM?”

Now that is customer service – /sarc.

So here I sit in a local wi-fi hotspot (the only one in the store at the momemet) drinking a nice cup of joe and trying to get some content up.

Sorry for the delay.



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