Why won’t they fix it?
About a year and a half ago, I bought a Citizen Skymaster A-T EcoDrive watch. It’s the really nice one, made of titanium, solar-powered, and calibrated to the Naval Observatory’s atomic clock every day. It pretty much has all the bells and whistles a watch can have.
At least, it used to. The outer bezel fell off less than a year after I purchased it. Now, when you pay for an $850 dollar watch, that you sort of hope will be the last watch you’ll ever buy, you don’t expect bits to just fall off. Then the inner bezel fell off.
“OK,” I thought. “I’ll take it to a watch shop to have it fixed.” But I can’t. No one is allowed to fix the Skymaster A-T except the Citizen Service Center in Long Beach, CA. “Well,” I thought again, “This is becoming…inconvenient.”
But I really wanted it fixed, so I submitted to the process, which first requires you to go to the Citizen web site and fill out a form to create a work order. Then I packed it all up, took it to the post office, and sent it off to Long Beach, insured, via Certified Mail, in December.
Anxiously I awaited. As the dark, cold winter passed, I prepared to greet the warmth of spring with a freshly restored Chronometer. Then, in late March, I received a text message from UPS telling me my watch had been delivered.
Oh, frabjous day!
I raced home from work, ran into the house, and there was the package from Citizen. I opened it to find my watch…in exactly the same poor shape it was in when I sent it. There was an invoice as well, saying that I’d need to buy a new bezel for $60, but they were returning my watch untouched because I’d never responded to their service messages.
Um, what service messages? I hadn’t heard a single thing from them since I’d sent the watch off. No phone calls. No emails. No letters. I was a bit…upset about this.
So, I lovingly re-packed it, but this time, I sent along a $60 money order, along with the repair invoice, and a little note, informing them that I did wish them to fix it, and here was the $60 the had requested.
Two days and $25 in postage later, the watch was off to long Beach again. “This, time,” I thought, “I’ll get my beautiful watch back again, whole!”
Weeks passed. Spring Training came and went. The baseball season started. The Astros worked assiduously to become, once again, the worst team in baseball. I checked the mail regularly, in case Citizen sent me a note about the watch, but, sadly, received nothing. Once again, it was as if I’d sent my watch into a black hole.
Then, today, May 23rd, I received another text message from UPS, telling me my watch was back from its second sojourn to Long Beach. I was hopeful, but apprehensive. In what state would my watch be now?
When I got home, there was the package from Citizen. I picked it up and went into the kitchen, where The Lovely Christine was making dinner.
“I love you,” I told her, pulling out my pocketknife in preparation for slitting the packing tape open. “I’m telling you this now, while I’m in a good mood.” I kissed her on the back of the neck, then continued, “Because if I open this package and my watch isn’t fixed, I’m going to be incandescently angry.”
Thirty seconds later, I was incandescently angry.
Once again, my watch was unfixed. Once again, there was a little note saying that I hadn’t responded to their inquiries, which, once again, I had never received. But, my $60 money order had been returned, so I’ve got that going for me.
So, now, instead of wanting to send it back for a third time, I’m wondering how easy it would be to take a hammer and pound a titanium watch perfectly flat.
I honestly don’t know what they want from me. Since they sent my $60 back, it clearly isn’t money. Perhaps I missed some fine print about sacrificing a small animal, or selling my soul to Satan.
I’m at a loss.
Economic Statistics for 23 May 13
Here are today’s statistics on the state of the economy:
Initial Jobless claims fell 23,000 to 340,000 last week. The 4-week average held at 339,500. Continuing claims fell 112,000 to 2.192 million.
The PMI Manufacturing Index Flash fell a single tick to 51.9 for May.
The FHFA House Price Index for March rose 1.3%, which is 7.2% higher on a year-over-year basis.
The Bloomberg Consumer Comfort Index rose to 29.4 last week from -30.2 the prior week.
New Home Sales rose 2.3% in April to a 454,000 annual rate. Prices are skyrocketing, too, up 8.3% in April.
The Kansas City Fed Manufacturing Index rose into positive territory in May, to 2 from last month’s -5.
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Dale Franks
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Economic Statistics for 22 May 13
Here are today’s statistics on the state of the economy:
The MBA says soaring mortgage rates sent applications tumbling -9.8%, with purchases down -3.0% and re-fis down -12.0%.
Existing home sales rose 0.6% in April to a 4.97 Million annual rate, up 9.7% from a year ago.
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Cold Fusion?
So, there’s this Italian guy named Rossi who has a little device he calls the "E-Cat" reactor tube. He says this reactor tube produces a Low Energy Nuclear Reaction (LENR), or what the rubes call "cold fusion". Rossi has been a very secretive little fellow about his device, and has essentially been classified as either a crank or a scam artist—and has a white collar conviction record. So, he’s not especially trustworthy. He’s been challenged to submit the E-Cat to independent testing, because his claims about seem too good to be true.
Well, apparently he did. A team of researchers from Uppsala University in Sweden, the Swedish Royal Institute of Technology, and Bologna University in Italy have uploaded a paper to Cornell’s xarchiv pre-press archive server entitled, "Indication of anomalous heat energy production in a reactor device", in which they say they observed the E-Cat in two tests, during which says things like, "the E-Cat HT2’s performance lies outside the known region of chemical energy densities," and it’s "at least one order of magnitude above the volumetric energy density of any known chemical source." To wit, the paper says the team observed "observed power production of 2,034 Watts thermal for an input of 360 Watts."
Not everyone is convinced, of course, and there are still troubling references to Rossi’s "industrial trade secrets". Skeptics are saying the physicists who took part in this are being hoodwinked by Rossi.
But if—and it’s a big if—the paper’s observations are true, then this is big. Really big. Still, it would’ve been nice if, in addition to the physicists, the team had taken a good journeyman electrician along, to look for the simple stuff.
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Dale Franks
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Economic Statistics for 21 May 13
Weekly retail sales are the only economic news today. ICSC-Goldman is showing some strength, with a 0.2% rate of weekly sales growth, and 3.1% year-over-year growth. Conversely, Redbook is still showing weakness, with year-on-year sales growth dropping to 2.4%.
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Dale Franks
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Servant, or Master?
Reprinted from Medium.
Forget your politics for a minute. Lose the whole Democrat vs. Republican, liberal vs. conservative thing. Because this doesn’t really have anything to do with that. We’ve heard a lot this week about some IRS people improperly handling tax applications for some conservative and, oddly, Jewish groups.
If so, this shouldn’t a surprise, because it’s happened before. There were certainly allegations of it as far back as the Kennedy and Johnson Administrations, and it comprised one of the impeachment articles against Richard Nixon. Until the IRS is staffed by benevolent philosopher-kings, rather than, you know, people, IRS power abuses will continue to recur.
Even if they didn’t, ordinary run-of-the-mill IRS incompetence should be bad enough. But put aside the various GAO and inspector generals’ reports showing, for instance, that the IRS accepted 2,137 tax returns from a single address in Lansing, MI, to which they returned $3.3 million in refunds. Forget the Treasury Department investigation where IRS taxpayer question centers incorrectly answered 43% of the taxpayer questions they received. And don’t even think about poor Rachel Porcaro, the Seattle single mom who filed a tax return for $18,000, only to be told by the IRS that it was impossible to live in Seattle on that little money, whereupon the IRS demanded an additional $16,000 in taxes and penalties.
All you have to think about is how many times you or some member of your family or friends have had some sort of hassle with the IRS. Think about how you feel when you receive an envelope with the IRS eagle in the upper left-hand corner. It’s not a good feeling is it? Because you know, really, that you’re not gonna open it up and find out that you’ve won a cuddly little puppy.
The IRS is a government agency with the power to delve into the deepest minutia of your personal financial life. If they don’t like what they find they can garnish your income, confiscate your property, or jail you. If they decide you owe them more money, you can’t escape paying them. You can’t even discharge a tax bill with bankruptcy. It’s like having Ray Liotta’s character in Goodfellas in charge of taxation. “Your kid got sick? F*** you, pay me. You lost your job? F*** you, pay me.”
Ultimately, though, the problem with the IRS isn’t incompetence or malice. The problem is that we have a system of income taxation in the first place. If you tax income, you inherently give the government the power to inquire into every single aspect of your financial life. Once you’ve done that, then you automatically have a government agency with the power to destroy individuals’ lives.
So…why would you do that? There are plenty of options for governments to raise revenue. There are sales taxes,value-added taxes, excise taxes, tariffs on imports and exports, user fees, and several other methods. So, why would you intentionally create a tax system that gives the government such enormous power over individuals?
There are lots of other reasons to wonder about the efficacy of a system of income taxation, of course. The IRS estimates that simply completing a tax return costs the average taxpayer 25.5 hours and $149. If you own a small business or are self-employed, that rises to more than 97 hours and $752. That’s a lot of time and money to fill out a single form.
Also, it’s nearly impossible to prevent politicians from expanding and complicating the tax code, because an income tax allows politicians to subsidize or penalize all sorts of individual behaviors—and they do. The assumption being, apparently, that 535 people in Washington, DC, can make better decisions than you can about how to spend your money. Do you remember that Congressman from Georgia who asked the Chief of Naval Operations if sending more Marines to Guam would cause the island “to tip over and capsize”? He’s one of the guys who gets to decide how the tax code handles your income, and he’s a dolt.
Ask yourself a simple question: “If I was creating a new tax system from scratch, would I create one that allows the government to take my house, and maybe send me to jail if I make a mistake?”
If you wouldn’t, then why in the world would you want to keep one that already does?
If it’s possible for a presidential administration to use the IRS to cow his political opponents, why would you want to keep the tax system that allows it, no matter who the president is? That’s serious banana republic stuff. And if that power exists, it seems self-evident that it isinevitable that it will be exercised. Indeed, by all accounts it already has been, and more than once.
We could completely liberate ourselves from individual attention from the IRS simply by switching to a system of consumption taxation, rather than income taxation. No more individual tax returns. No more income tax withholding from paychecks. No more letters from the IRS demanding extra taxes and penalties for some minor mistake three years ago. No more giving out the details of our private financial lives to some government busybody. The government would know nothing about how much money you make or how much money you have. They’d get their money when you spent yours.
Sure, there might be some quibbling about precisely what form a consumption tax would take. Maybe we’d argue a bit, too, about how to build some progressivity into it and make it revenue neutral. But both of those things are achievable. A 23% VAT that excluded non-prepared foods, clothing, and rental housing would get us in the ballpark. In return, we’d get the government’s nose out of our personal business, get a bigger chunk of our paychecks to spend each week, and turn April 15 into just another spring day.
The benefits of eliminating the income tax and switching to some sort of consumption tax seem so clear to me. I cannot imagine why anyone, of any political persuasion, would be opposed to it.
Economic Statistics for 20 May 13
Here are today’s statistics on the state of the economy:
The Chicago Fed National Activity Index slipped to -0.53 in April from -0.23 in March. The 3 Month Moving Average fell from -0.01 to -0.04.
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Dale Franks
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Observations: The QandO Podcast for 19 May 13
This week, Bruce, Michael, and Dale discuss the week’s scandal updates.
The direct link to the podcast can be found here.

As a reminder, if you are an iTunes user, don’t forget to subscribe to the QandO podcast, Observations, through iTunes. For those of you who don’t have iTunes, you can subscribe at Podcast Alley. And, of course, for you newsreader subscriber types, our podcast RSS Feed is here.
Economic Statistics for 17 May 13
Here are today’s statistics on the state of the economy:
The Conference Board’s index of leading indicators rose 0.6% in April, much stronger than expected.
The Reuter’s/University of Michigan’s consumer sentiment index jumped sharply from 76.4 to 83.7 in May.
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Dale Franks
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Economic Statistics for 16 May 13
Here are today’s statistics on the state of the economy:
The Consumer Price Index fell -0.4% in April, but rose 0.1% ex-food and -energy. On a year-over-year basis, the headline CPI is up 1.1% and the core is up 1.7%.
April housing starts fell -16.5% to a 0.853 million annual rate. Housing permits, conversely, jumped 14.3% to a 1.017 million annual rate.
Initial jobless claims rose 32,000 to 360,000, and the 4-week average rose 1,250 to 339,250. Continuing claims fell 4,000 to 3.009 million.
The Bloomberg Consumer Comfort Index slipped half a point to -30.2 in the latest week.
The Philadelphia Fed Survey slipped into negative territory in May, falling from 1.3 to -5.2.
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Dale Franks
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